Frequently Asked Questions

Adamant provides comprehensive payment processing solutions tailored for various industries, including high-risk businesses. We offer secure and reliable merchant accounts, payment gateways, and ACH processing.

We serve a wide range of industries, including e-commerce, retail, CBD, firearms, gaming, travel, and many more. We specialize in providing solutions for businesses often considered high-risk by traditional processors.

You can start the application process by contacting our sales team through the form on our website or by calling us directly. We'll guide you through the necessary documentation and underwriting process.

Typically, you will need to provide business identification documents, financial statements, processing history (if applicable), and details about your business model and website.

Our pricing is customized based on your industry, processing volume, risk profile, and specific needs. Please contact us for a personalized quote.

A high-risk merchant account is designed for businesses operating in industries that acquiring banks consider to have a higher likelihood of chargebacks or fraud. This includes industries like CBD, firearms, adult entertainment, travel, and others with complex regulations or high transaction volumes.

Standard processors often decline applications from high-risk businesses or may shut down accounts without warning. A specialized high-risk provider like Adamant understands the nuances of these industries and offers stable, reliable processing solutions tailored to their needs.

A chargeback occurs when a customer disputes a transaction with their card-issuing bank, resulting in the reversal of the funds. Chargebacks can be initiated for various reasons, such as unauthorized transactions, product issues, or billing errors.

We offer tools and strategies to help mitigate chargebacks, including advanced fraud detection systems, support for 3D Secure authentication, clear billing descriptors, and guidance on best practices for customer service and transaction clarity. We also provide support during the chargeback dispute process.